Straumann Group
eShop & eServices

Purchase online and profit from exclusive benefits!

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The Straumann Group eShop is much more than just an order platform.
Profit from the exclusive benefits of a Straumann Group eShop customer account.
Using the eShop and the eServices, you can place orders, create favorites lists, save shipping costs (depending on the local delivery conditions), track your deliveries and much more*.

*Please note that eServices (credit card payment, Billing & Payment, eComplaints and eReturns) management is subject to availability in different countries or depends on your user account authorization.

All benefits at a glance:

  • ORDER ONLINE 24/7

  • DELIVERY TRACKING

  • PERSONAL ORDER TEMPLATES FOR FAST REORDERS

  • EXCLUSIVE ONLINE OFFERS

  • OVERVIEW OF OUTSTANDING INVOICES & CREDITS

  • PRIORITIZED PROCESSING OF PRODUCT ISSUES ENTERED ONLINE

  • ENTER RETURNS ONLINE

My Account

In your personal Straumann Group eShop customer account you can manage your orders, returns and product issues conveniently and simply.

You can:

  • view your personal order history
  • view and save invoices and credits
  • manage payments and check outstanding invoices
  • store credit card details
  • submit and view returns and product issues
  • give product-related feedback
  • view personal details and report any changes

My eShop Orders

In the Straumann Group eShop all the products you're looking for are just a few clicks away. Simply place your orders online and profit from the benefits of an eShop customer account:

  • place orders 24 hours, 7 days a week
  • standard delivery free of shipping costs on orders €175 and over
  • view your personal order history
  • create and reuse individual order templates
  • view orders and track deliveries
  • special eShop offers and sales promotions

My eReturns

You can enter your returns online very simply in your Straumann Group eShop account. At the same time, you also profit from:

  • processing of your returns updated daily
  • right of return extended to 100 days instead of 6 weeks
  • comprehensive information about your return options
  • overview of your entered return orders
  • insured and discounted collection of your return by our parcel service provider
  • digital return receipts as proof
  • use of a barcode scanner, if available

My eComplaints

You can enter product issues online in your eShop customer account. Profit from numerous benefits:

  • guaranteed processing within 48 hr (2 working days) of receipt of the e-mail
  • time saving thanks to targeted menu navigation
  • insured collection from your company at no cost to you
  • online entry possible 24/7
  • view the current processing status 24/7
  • overview of your product issues

Straumann Group eShop

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